Vendor Guidelines and Terms & Conditions
These general terms apply to vendor applications and participation. Extra directions may be added for a particular date.
Open vendor guidelines and termsTownsville Markets
Policies and event information
Read the documents that apply to the markets and contact us if anything is unclear.
Privacy Policy
How Townsville Markets handles the information you provide.
Open privacy policyFeedback and Complaints Policy
How to raise feedback or a complaint and what happens next.
Open feedback and complaints policy Send feedback or a complaintEvent Guidelines
Choose the guidelines for the market you plan to attend. Any extra directions for a particular date appear with its booking details.
Car Boot Sale Terms and Conditions
Read the conditions for applying for and operating a car boot stall.
Open car boot sale termsFree Prize Draw Policy
Townsville Markets may offer one prize draw at some markets and several at others, depending on the prizes available. A draw is not guaranteed at every market. Before entering, check the prize draw entry page for that market’s prizes, retail values, draw times, closing time and claim arrangements.
Open prize draw policyRead the prize draw policy
Townsville Markets conducts these free prize draws. No purchase is required. Market visitors and vendors may enter; Townsville Markets staff working at the market may not enter.
Enter your first name, surname and Australian mobile number through the market’s QR-code entry page. Each person may enter once per market date. Up to four different people may use one mobile number; an identical name and number cannot be entered twice.
The entry page lists each prize, its retail value and draw time in the order the prizes will be drawn. Entries open 30 minutes before the market starts. Entries received before a draw actually starts are eligible for that draw and any later draws at the same market. Previous winners remain eligible. Entries close at the scheduled time of the final draw. All times are Townsville time (AEST, UTC+10), without daylight saving.
Staff select each winner at random and announce the winner’s first name and surname initial at the market, together with where to claim. Results are not published online. Winners must claim in person and confirm their full name and mobile number. A winner has until the next draw starts to claim; the final winner has until the market closes.
Unclaimed prizes are not redrawn that night. They may be offered in a future announced draw. The entry page gives the exact dates, times and claim deadline for each market.
Details submitted for a prize draw are used to run the draws and verify winners, not for marketing or a mailing list. At midnight after the market, non-winning entries are deleted from the active entry system. Townsville Markets retains a record of each person drawn, their prize and whether it was claimed.